Sustainable lean implementation: A study of Serbian companies

We aim to identify and analyse the key success factors of sustainable lean implementation investigate changes in management accounting performance measurement systems after implementation. four large, publicly traded Serbian companies that have implemented lean. To introduce diversity into our sample we choose from different industries with competitive organizational characteristics. use a multiple case study method motives behind, barriers to, implications examine implementing Our results suggest are continuous communication objectives importance project, improvement soft skills, development teamwork employee motivation, dedicated management, supportive work environment, monitoring results. also point improvements during